DEWA launches supervisory Control and Data Acquisition centre

Dubai Electricity and Water Authority (DEWA) has launched the first phase of the Supervisory Control and Data Acquisition (SCADA) centre for water transmission at DEWA's Sustainable Building in Al Quoz.
The new achievement is in line with the directives of Vice President and Prime Minister and Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum to underline Dubai's position as a global hub for business, finance, tourism and green economy, and as part of DEWA's strategy to adopt best practices for enhancing customer service standards.
The SCADA centre will regulate water supply and manage the water transmission network in Dubai covering a distance of over 2,500 km as well as several pumping stations and reservoirs.
"In line with our vision to provide world-class services and to meet the growing requirements of our customers, we are committed to providing a safe and stable supply of electricity and water to the highest levels of quality. The new SCADA system is a clear demonstration of our firm commitment to take a leading position and ensure the highest levels of efficiency, reliability and excellence in our operations," said Saeed Mohammed Al Tayer, MD & CEO of DEWA.
"DEWA has been continuously upgrading its infrastructure with a particular focus on improving customer service and enhancing operational efficiency. The new control centre will play a pivotal role in strengthening DEWA's capacity to improve monitoring of our systems across the emirate and ensure quick response to emergencies. It will guarantee that our systems are working in accordance with the highest quality levels to ensure seamless supply of water," added Al Tayer.
The first phase of the SCADA centre will enhance operational control of the water transmission network across Dubai. The network will be efficiently and fully controlled round the clock through automatic valves and pumps equipped with remotely operated engines. This will help identify and isolate any faults in the shortest possible time and reduce wastage of water in the network.
The project adopts advanced technology including a backbone network of fibre optics to transmit digital information in addition to a wireless communications network that links more than 400 terminal controllers with the SCADA system enabling the measurement of various data in the network.
During the second phase, DEWA will provide an emergency control room in addition to a hydraulic management programme over the Internet, and a simulator system for training operating staff and engineers to manage the system to the highest level of efficiency.
"The new control centre is an important achievement that supports our vision to become a sustainable world-class utility," concluded Al Tayer.