Qatar labour minister launches multi-lingual complaints devices

HE Minister of Labour and Social Affairs Dr. Abdullah Saleh Mubarak Al Khulaifi Tuesday inaugurated new self-service multi-lingual devices for workers to file complaints on labour issues.
Built using latest hardware and software, the devices use an innovative system to facilitate the process of registering a worker's complaint.
A worker will be able to lodge his complaint in his native language in a simple form which requires just three steps. He can then take a printout of the complaint with all relevant data and submit it to the labour affairs department where the dispute will be resolved amicably.
The new devices support Arabic, English, Nepalese, Hindi, Bengali, Urdu and Tamil languages to cater to the needs of a wide section of expatriate workers.
The ministry has set up multi-lingual devices to remove communications barriers and enable workers hailing from different countries seeking redress on labour issues in their native language.
This initiative is to protect workers' rights in Qatar and offer public services efficiently using modern technology, the ministry said.