AirAsia to stop Kuala Lumpur – solo flights

AirAsia has confirmed it will cease its  Kuala Lumpur – Solo, Indonesia flights effective 2nd September 2012. The airline said that affected customers who have booked flights on this route will be contacted by AirAsia customer service personnel to inform them about the suspension as well as the options available to them. These options are: i) Be offered a credit shell for the value that they paid with a validity of 3 months OR a full refund. ii) Be offered a complimentary change of flight from Kuala Lumpur – Solo to Yogyakarta or Semarang instead, without any additional charges for flight only. iii) Move their flights to an earlier date to or from Kuala Lumpur or Solo without any extra charges and subject to availability. The route suspension is in line with AirAsia Group’s business plan to realign and strengthen AirAsia Indonesia’s operations.