Alba focuses on superior customer support services

Aluminium Bahrain B.S.C. (Alba), one of the world’s leading aluminium producers, recently conducted a one-day technical workshop at Maxion Wheels, Turkey, thus reaffirming its commitment to provide superior support services to its customers across global markets.
Alba Customer Technical Support (CTS) Department’s team, comprising Sr. Manager, Abdulla Habib and Product Specialist, Anand Santhanam, visited Maxion Wheels, Turkey to highlight the products and processes used by Alba for the Foundry Alloy product supplied to the client.
The team focussed on best practices to maximise results from Alba products and superior casting performance at the customers’ own location. The workshop - attended by the core team from Maxion (Operations, Quality, Engineering and Purchasing) - was followed by detailed technical discussions of mutual interest and a tour of the facility of Maxion Wheels.
Alba's Sr. Manager for Customer Technical Support Department, Abdulla Habib Ahmed Ali said:
"Alba constantly endeavours to expand its presence in the global markets. Apart from satisfying the stringent demands expected by our quality conscious customers, we continuously conduct workshops and other initiatives, thus strengthening our relationship with the customers and boosting the Company's productivity."
Maxion Wheels, an aluminium wheels producer, is one of the premium customers in Alba’s value added products portfolio.